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Old 04-09-2002, 03:32 AM   #1
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Airlines Providing Better Service - Study

Airlines Providing Better Service - Study

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WASHINGTON (Reuters) - Consumer complaints against big U.S. airlines fell for the first time in three years in 2001, declining 29 percent overall as more flights were on time and carriers lost fewer bags, according to a study released on Monday.
Always good news, although quite a lot has changed since 2001.
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Old 04-09-2002, 03:32 AM   #2
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Join Date: Sep 2001
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Airlines Providing Better Service - Study

Airlines Providing Better Service - Study

Quote:
WASHINGTON (Reuters) - Consumer complaints against big U.S. airlines fell for the first time in three years in 2001, declining 29 percent overall as more flights were on time and carriers lost fewer bags, according to a study released on Monday.
Always good news, although quite a lot has changed since 2001.
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