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Old 12-14-2002, 04:06 AM   #1
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American Express site down

So my card is no longer listed for some reason, and when I hit register another card this is what came up:

Quote:
We're sorry, your Card could not be registered.



We are currently experiencing technical difficulties. Please wait 15 minutes and then retry your registration request. If the problem persists, please call customer service at 800-AXP-1234 for further assistance.
It has been like that for me for the past couple hours.

This is not the American Express that I've come to know and love.
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Old 12-14-2002, 04:13 AM   #2
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Another part of the site

Another page got me to this screen

Quote:
Our System is Not Responding

You may experience intermittent delays. We apologize for this inconvenience.

While we are working to correct the problem, you can:

Try again by hitting the Back, Refresh or Reload buttons on your web browser
Try your request again later today



If you are trying to make a payment, you can pay via telephone by calling 1-800-472-9297

Thank you
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Old 12-19-2002, 01:10 PM   #3
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hows this for nice and broken?

Quote:
500 Internal Server Error
The servlet named MYAFrontServlet at the requested URL

https://www48.americanexpress.com/en/cards
reported this exception pagecompile._en._en__US._common._sorry_xjsp: TYPE=INFO, TIMESTAMP=12/19/2002 12:06:21 PM, HOST=sipcp003ww, APPLICATION=intlestatement, FUNCTION=IncludeJSP, SOURCE=null, SOURCE_METHOD=null, MESSAGE=Could not include JSP . REASONagecompile._en._en__US._common._nav._CardN av_xjsp: Invalid Sorted Index [1]. List Size is [1], SESSION_ID=null, GUID=null, CARD_TYPE=null, ENTRY_URL=null, STATUS=null. Please report this to the administrator of the web server.

pagecompile._en._en__US._common._sorry_xjsp: TYPE=INFO, TIMESTAMP=12/19/2002 12:06:21 PM, HOST=sipcp003ww, APPLICATION=intlestatement, FUNCTION=IncludeJSP, SOURCE=null, SOURCE_METHOD=null, MESSAGE=Could not include JSP . REASONagecompile._en._en__US._common._nav._CardN av_xjsp: Invalid Sorted Index [1]. List Size is [1], SESSION_ID=null, GUID=null, CARD_TYPE=null, ENTRY_URL=null, STATUS=null java.lang.RuntimeException: TYPE=INFO, TIMESTAMP=12/19/2002 12:06:21 PM, HOST=sipcp003ww, APPLICATION=intlestatement, FUNCTION=IncludeJSP, SOURCE=null, SOURCE_METHOD=null, MESSAGE=Could not include JSP . REASONagecompile._en._en__US._common._nav._CardN av_xjsp: Invalid Sorted Index [1]. List Size is [1], SESSION_ID=null, GUID=null, CARD_TYPE=null, ENTRY_URL=null, STATUS=null at java.lang.Throwable.(Compiled Code) at java.lang.Exception.(Compiled Code) at java.lang.RuntimeException.(Compiled Code) at com.americanexpress.as.cs.web.util.JSPIncluder.inc ludeJSP(Compiled Code) at pagecompile._en._en__US._common._sorry_xjsp.servic e(Compiled Code) at javax.servlet.http.HttpServlet.service(Compiled Code) at com.sun.server.http.pagecompile.JSPState.service(C ompiled Code) at com.sun.server.http.pagecompile.PageCompileServlet .doService(Compiled Code) at com.sun.server.http.pagecompile.PageCompileServlet .doGet(Compiled Code) at javax.servlet.http.HttpServlet.service(Compiled Code) at javax.servlet.http.HttpServlet.service(Compiled Code) at com.sun.server.ServletState.callService(Compiled Code) at com.sun.server.ServletManager.callServletService(C ompiled Code) at com.ibm.servlet.engine.SEServletManager.callServle tService(Compiled Code) at com.sun.server.http.HttpServiceResponse.callPage(C ompiled Code) at com.ibm.servlet.engine.SEHttpServiceResponse.callP age(Compiled Code) at com.americanexpress.util.frontservlet.PageUtils.di spatchToPage(Compiled Code) at com.americanexpress.util.frontservlet.FrontServlet .doGet(Compiled Code) at javax.servlet.http.HttpServlet.service(Compiled Code) at javax.servlet.http.HttpServlet.service(Compiled Code) at com.sun.server.ServletState.callService(Compiled Code) at com.sun.server.ServletManager.callServletService(C ompiled Code) at com.ibm.servlet.engine.SEServletManager.callServle tService(Compiled Code) at com.sun.server.ProcessingState.invokeTargetServlet (Compiled Code) at com.sun.server.http.HttpProcessingState.execute(Co mpiled Code) at com.sun.server.http.stages.Runner.process(Compiled Code) at com.sun.server.ProcessingSupport.process(Compiled Code) at com.sun.server.Service.process(Compiled Code) at com.ibm.servlet.engine.SELauncher.processMultiThre aded(Compiled Code) at com.ibm.servlet.engine.SEEngine.service(Compiled Code) at com.ibm.servlet.engine.api.ServerEntry.service(Com piled Code) at com.ibm.servlet.engine.nativeEntry.NativeServerEnt ry.service(Compiled Code) at com.ibm.servlet.engine.outofproc.OutOfProcThread.r un(Compiled Code)
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Old 12-19-2002, 08:13 PM   #4
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Sounds like the continental.com programmers are moonlighting at AmEx.
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