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Old 09-23-2001, 08:35 PM   #1
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amex fees?

Every time I stand in line at Jamba Juice and get ready to pay with my Visa or MasterCard I promise myself that I'll find that url at amex's web site where you can put in a merchant to "advocate" that they start accepting Amex. The url has thus far eluded me, though. Anyone know where it is?
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Old 10-22-2001, 02:29 AM   #2
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Not surprising. It's generally pretty difficult to find anything on the American Express site.

This particular feature is hidden under "Merchant Services" under "Customer Service," which makes no sense. [img]/forums/images/smiles/icon_smile.gif[/img]

E-mail Us About a Merchant Message Center

P.S. Did you know that Fry's Electronics doesn't accept American Express? Pretty humorous. I filled out two comment cards about it. [img]/forums/images/smiles/icon_biggrin.gif[/img]

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Old 10-22-2001, 11:42 AM   #3
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not a big suprise , it used to be that AMEX charged merchants about 1.5-2x the discount rate that visa/mc/discover did
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Old 10-24-2001, 02:38 AM   #4
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I think that they're still more expensive to accept. That said, accepting AmEx is an important factor in my decision to spend money at an establishment. I would never spend any significant amount of money anywhere that did not honor my American Express card.

For less expensive, but not unique services and purchases (dry cleaning, fast food, etc), I will give my business to a competitor if a particular establishment doesn't accept American Express.


Any business owner that feels that the additional .5% or whatever transaction fee (that varies and is negotiable) is extreme enough to not accept the card all together is simply naive.

Additionally, it's certainly a status symbol for a merchant.

Daniel
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Old 11-08-2001, 06:39 AM   #5
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I've discussed this on a few occassions with merchants who do accept American Express and the general opinion I've heard is that although amex charges higher transaction fees, it's compensated by the much larger purchases and that the merchant can expect from amex customers to their store. There is also the percpetion that amex customers tend to develop more long-term relationships with a merchant and are more likely to be repeat customers.

I can see how this dynamic wouldn't apply to many types of store, however. I pay for haircuts with my amex, for instance and I doubt there's a lot of variance between each customer's spending in a store like that.
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Old 09-27-2009, 12:35 AM   #10
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It used to be that AMEX charged merchants about 1.5-2x the discount rate that visa/mc/discover did
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