Blood out of a stone!

klyve1 · 03-22-2003, 01:01 PM

I spent 8 months trying to get a full membership card out of BA and had to keep showing the tatty 'temporary' card at check-in.

Several phone calls and 3 letters finally got me my 'Welcome' pack. Shame that by then I'd reached the silver level!

Excellent service.

NWgoldelite · 03-22-2003, 06:37 PM

What kinds of benefits does BA offer with there elite levels?

dbaker · 03-22-2003, 10:54 PM

It took me about six months to get my BA silver card.

I know someone that's a BA Gold (top tier) that travels around the world every couple months in full fare F and he complained that it took him 5-10 emails and one phone call over 6 months to get an updated card at one point. Then, one day months later, he got five cards in the mail.

klyve1 · 03-23-2003, 03:40 AM

Somehow that doesn't suprise me!

Customer service is everything and BA should take note of just how sloppy theirs is.

03-22-2003, 01:01 PM	#1
klyve1 Junior Member Join Date: Mar 2003 Posts: 13	Blood out of a stone! I spent 8 months trying to get a full membership card out of BA and had to keep showing the tatty 'temporary' card at check-in. Several phone calls and 3 letters finally got me my 'Welcome' pack. Shame that by then I'd reached the silver level! Excellent service.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

03-22-2003, 06:37 PM	#2
NWgoldelite Senior Member Join Date: Dec 2002 Location: Seattle,WA (SEA) Terminal S, and CO B gates. Posts: 238	What kinds of benefits does BA offer with there elite levels?

03-22-2003, 10:54 PM	#3
dbaker Senior Member First Class Join Date: Sep 2001 Location: IAH/HOU Posts: 2,354	It took me about six months to get my BA silver card. I know someone that's a BA Gold (top tier) that travels around the world every couple months in full fare F and he complained that it took him 5-10 emails and one phone call over 6 months to get an updated card at one point. Then, one day months later, he got five cards in the mail.

03-23-2003, 03:40 AM	#4
klyve1 Junior Member Join Date: Mar 2003 Posts: 13	Somehow that doesn't suprise me! Customer service is everything and BA should take note of just how sloppy theirs is.