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#1
03-22-2003, 05:01 PM
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Blood out of a stone!
I spent 8 months trying to get a full membership card out of BA and had to keep showing the tatty 'temporary' card at check-in.
Several phone calls and 3 letters finally got me my 'Welcome' pack. Shame that by then I'd reached the silver level! Excellent service.
__________________
Klyve http://www.theway2stay.com/ http://www.craftseek.com/ http://www.bnb-uk.com/ 
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#2
03-22-2003, 10:37 PM
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What kinds of benefits does BA offer with there elite levels?
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#3
03-23-2003, 02:54 AM
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It took me about six months to get my BA silver card.
I know someone that's a BA Gold (top tier) that travels around the world every couple months in full fare F and he complained that it took him 5-10 emails and one phone call over 6 months to get an updated card at one point. Then, one day months later, he got five cards in the mail.
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#4
03-23-2003, 07:40 AM
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Somehow that doesn't suprise me!
Customer service is everything and BA should take note of just how sloppy theirs is.
__________________
Klyve http://www.theway2stay.com/ http://www.craftseek.com/ http://www.bnb-uk.com/
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