Surprised by good onepass.com service

dbaker · 12-03-2001, 12:14 AM

I was invol rerouted CO->DL a couple weeks ago and was checking onepass.com thie evening to see if they processed my letter with the Delta boarding stub and whatnot to credit me for my original segments. The segments weren't there.

However, I was shocked to see that some flights from Friday had already posted:

Quote:

11/30/01 Air CONTINENTAL 0532 XF AUS IAH 500
GOLD ELITE BONUS 143 643
11/30/01 Air CONTINENTAL 1520 XF IAH ATL 689
GOLD ELITE BONUS 689 1378

Usually, flights take about two to three business days to post. I see my Friday travel show up around Wednesday; I've certainly never seen it before the weekend is over.

No double miles bonus yet, but this is pretty impressive (well, relative to usual Onepass service, anyway). Hopefully this trend will keep up.

Daniel

_________________
Daniel A. Baker -- dbaker@ityt.com -- web page

dbaker · 12-03-2001, 12:14 AM

I was invol rerouted CO->DL a couple weeks ago and was checking onepass.com thie evening to see if they processed my letter with the Delta boarding stub and whatnot to credit me for my original segments. The segments weren't there.

However, I was shocked to see that some flights from Friday had already posted:

Quote:

11/30/01 Air CONTINENTAL 0532 XF AUS IAH 500
GOLD ELITE BONUS 143 643
11/30/01 Air CONTINENTAL 1520 XF IAH ATL 689
GOLD ELITE BONUS 689 1378

Usually, flights take about two to three business days to post. I see my Friday travel show up around Wednesday; I've certainly never seen it before the weekend is over.

No double miles bonus yet, but this is pretty impressive (well, relative to usual Onepass service, anyway). Hopefully this trend will keep up.

Daniel

_________________
Daniel A. Baker -- dbaker@ityt.com -- web page

Nugget · 12-30-2001, 02:15 PM

Wasn't there last night, but it's there today (Sunday)

Code:

12/28/01  Air  CONTINENTAL 0550 XF EWR AUS  1501
                     GOLD ELITE BONUS              1501  3002
12/28/01  Air  CONTINENTAL 0860 XF IND EWR   655
                     GOLD ELITE BONUS               655  1310

Friday flights before the end of the weekend. I'm stunned.

Nugget · 12-30-2001, 02:15 PM

Wasn't there last night, but it's there today (Sunday)

Code:

12/28/01  Air  CONTINENTAL 0550 XF EWR AUS  1501
                     GOLD ELITE BONUS              1501  3002
12/28/01  Air  CONTINENTAL 0860 XF IND EWR   655
                     GOLD ELITE BONUS               655  1310

Friday flights before the end of the weekend. I'm stunned.

tycoonjack · 12-30-2001, 08:26 PM

Could this be result of us taking the Continental survey? Perhaps we will never know.

tycoonjack · 12-30-2001, 08:26 PM

Could this be result of us taking the Continental survey? Perhaps we will never know.

dbaker · 12-31-2001, 11:04 AM

Wasn't the survey about continental.com with focus on the reservation system. I don't remember that it covered onepass.com much at all.

dbaker · 12-31-2001, 11:04 AM

Wasn't the survey about continental.com with focus on the reservation system. I don't remember that it covered onepass.com much at all.

dbaker · 01-22-2002, 03:10 AM

Quote:

We're sorry, but we are currently unable to display your recent mileage activity.

dbaker · 01-22-2002, 03:10 AM

Quote:

We're sorry, but we are currently unable to display your recent mileage activity.

tycoonjack · 01-22-2002, 11:24 AM

I just noticed that OnePass.com has recently added TripAlert Settings to the onepass menu.

Quote:

Receive e-mail alerts when your flights are delayed or cancelled.

tycoonjack · 01-22-2002, 11:24 AM

I just noticed that OnePass.com has recently added TripAlert Settings to the onepass menu.

Quote:

Receive e-mail alerts when your flights are delayed or cancelled.

12-30-2001, 02:15 PM	#3
Nugget Senior Member Business Class Join Date: Sep 2001 Location: AUS [Austin, TX, USA] Posts: 611	seeing similar response times Wasn't there last night, but it's there today (Sunday) Code: 12/28/01 Air CONTINENTAL 0550 XF EWR AUS 1501 GOLD ELITE BONUS 1501 3002 12/28/01 Air CONTINENTAL 0860 XF IND EWR 655 GOLD ELITE BONUS 655 1310 Friday flights before the end of the weekend. I'm stunned.

12-30-2001, 02:15 PM	#4
Nugget Senior Member Business Class Join Date: Sep 2001 Location: AUS [Austin, TX, USA] Posts: 611	seeing similar response times Wasn't there last night, but it's there today (Sunday) Code: 12/28/01 Air CONTINENTAL 0550 XF EWR AUS 1501 GOLD ELITE BONUS 1501 3002 12/28/01 Air CONTINENTAL 0860 XF IND EWR 655 GOLD ELITE BONUS 655 1310 Friday flights before the end of the weekend. I'm stunned.

12-30-2001, 08:26 PM	#5
tycoonjack Senior Member Business Class Join Date: Sep 2001 Location: AUS Posts: 690	Why service improved Could this be result of us taking the Continental survey? Perhaps we will never know.

12-30-2001, 08:26 PM	#6
tycoonjack Senior Member Business Class Join Date: Sep 2001 Location: AUS Posts: 690	Why service improved Could this be result of us taking the Continental survey? Perhaps we will never know.

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12-31-2001, 11:04 AM	#7
dbaker Senior Member First Class Join Date: Sep 2001 Location: IAH/HOU Posts: 2,354	Wasn't the survey about continental.com with focus on the reservation system. I don't remember that it covered onepass.com much at all.