web site confused about fare rules?

dbaker · 03-13-2004, 03:38 PM

I bought a full Y fare ticket for next week on continental.com. Before ticketing, it said it was fully refundable, changeable, of course the works. As expected, it let me pick a seat in F during booking and my fare class shows "AU." I'm ticketed and confirmed in first.

However, when I look at the receipt, it shows:

Quote:

Fare Rules:
Additional charges may apply for changes in addition to any fare rules listed.
VALID CO COEX ONLY; NON-TRANSFERABLE;NONREF/0VALUAFTDPT/CHGFEE
Cancel reservations before the scheduled departure time or TICKET HAS NO VALUE.

Presumably those warnings are just the web site being confused because the booking class is now AU and not Y?

I don't actually intend to change the ticket or no-show, or I'd call to ask. But I'm curious.

dbaker · 03-13-2004, 03:39 PM

Also, before booking it showed 150% elite miles, now it shows 100%.

dez · 03-16-2004, 12:34 PM

H class is still showing 100% not 150% when booking online.

maybe a glitch? or just not programmed yet?

03-16-2004, 12:34 PM	#3
dez Junior Member Join Date: Nov 2003 Location: BTV (Burlington, VT) Posts: 16	also H class is still showing 100% not 150% when booking online. maybe a glitch? or just not programmed yet?

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03-13-2004, 03:39 PM	#2
dbaker Senior Member First Class Join Date: Sep 2001 Location: IAH/HOU Posts: 2,354	Also, before booking it showed 150% elite miles, now it shows 100%.