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Old 01-21-2002, 03:52 PM   #1
Senior Member
 
Join Date: Sep 2001
Location: Plano,TX USA
Posts: 388
Northwort experience from my brother

Just want you guys' input on
My brother just experienced a Xmas nightmare traveling with NW.
He was suppose to be on the 23rd SJC-MSP-IAH. Arrived at the airport 4 hrs prior with a confirmed reservation made in Sept. Check-in agent told him that he had a standby tkt and at the end...he did not make the flight and was offered to fly the next morning flight at 6:45am, he got up at 3 am and finally was about to board when the gate agent forced him to check-in his carry-on luggage....as a very inexperienced traveler, he complied...and when he arrived @IAH...he and I waited at the baggage claim area for almost an hour and finally NW delcared that his carry-on bag was lost! The baggage still haven't arrived....

I can't believe that they bumped my brother involuntarily with a confirmed tkt...after calling them we found out that there was absolute no reason for that kind of thing to happen!


NW is really NorthWorst!


For more click here
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Old 01-21-2002, 03:52 PM   #2
Senior Member
 
Join Date: Sep 2001
Location: Plano,TX USA
Posts: 388
Northwort experience from my brother

Just want you guys' input on
My brother just experienced a Xmas nightmare traveling with NW.
He was suppose to be on the 23rd SJC-MSP-IAH. Arrived at the airport 4 hrs prior with a confirmed reservation made in Sept. Check-in agent told him that he had a standby tkt and at the end...he did not make the flight and was offered to fly the next morning flight at 6:45am, he got up at 3 am and finally was about to board when the gate agent forced him to check-in his carry-on luggage....as a very inexperienced traveler, he complied...and when he arrived @IAH...he and I waited at the baggage claim area for almost an hour and finally NW delcared that his carry-on bag was lost! The baggage still haven't arrived....

I can't believe that they bumped my brother involuntarily with a confirmed tkt...after calling them we found out that there was absolute no reason for that kind of thing to happen!


NW is really NorthWorst!


For more click here
afang is offline   Reply With Quote
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