PDA

View Full Version : web site confused about fare rules?


dbaker
03-13-2004, 08:38 PM
I bought a full Y fare ticket for next week on continental.com. Before ticketing, it said it was fully refundable, changeable, of course the works. As expected, it let me pick a seat in F during booking and my fare class shows "AU." I'm ticketed and confirmed in first.

However, when I look at the receipt, it shows:

Fare Rules:
Additional charges may apply for changes in addition to any fare rules listed.
VALID CO COEX ONLY; NON-TRANSFERABLE;NONREF/0VALUAFTDPT/CHGFEE
Cancel reservations before the scheduled departure time or TICKET HAS NO VALUE.

Presumably those warnings are just the web site being confused because the booking class is now AU and not Y?

I don't actually intend to change the ticket or no-show, or I'd call to ask. But I'm curious.

dbaker
03-13-2004, 08:39 PM
Also, before booking it showed 150% elite miles, now it shows 100%.

dez
03-16-2004, 05:34 PM
H class is still showing 100% not 150% when booking online.

maybe a glitch? or just not programmed yet?