American Airlines Announces New Fare Policies
American has offered customers holding non-refundable tickets the flexibility to change itineraries since 1992. American plans to continue to allow changes for non-refundable domestic tickets; however, for tickets purchased on or after Aug. 30, for travel on or after Oct. 1, the change must be made on or before the departure date of each ticketed flight segment. The ticket change fee for these tickets remains the same. After the departure date, the ticket will have no value.
The difficulty here is that a delayed trip may not have a future planned date. So, you could get stuck paying the $100 fee twice. It'd be nice if you could notify them that you won't travel, but not schedule a new date. I can see how this is useful for perfecting the no show rate projections.
American has a long history of allowing customers traveling on non- refundable tickets to stand by for other flights on their ticketed day of departure should their schedules require a change. Effective for tickets issued on or after Aug. 30 for travel on or after Jan. 1, American will charge a $100 fee for customers wishing to stand by for an alternate flight on their ticketed day of departure. This fee applies only to fares that allow stand-by travel. |
Customers with refundable fares can still stand by on their ticketed day of departure without a fee. Also, for tickets purchased prior to Aug. 30, American will honor the fare rules in place at the time of purchase.
This is just scary.