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Old 09-27-2002, 07:23 AM   #1
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Slow statements

I just received a Marriott Rewards statement that showed a stay at the "FREMONT MARRIOTT," but I couldn't remember staying there recently. I tried to figure out how this error could have occured until I looked at the check-in date, "03/05/01"

My stay at the Renaissance Austin was far more recent -- 08/11/01.

And I thought that Onepass statements were slow!
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Old 06-11-2009, 05:42 AM   #2
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Quote:
Originally Posted by dbaker View Post
I just received a Marriott Rewards statement that showed a stay at the "FREMONT MARRIOTT," but I couldn't remember staying there recently. I tried to figure out how this error could have occured until I looked at the check-in date, "03/05/01"

My stay at the Renaissance Austin was far more recent -- 08/11/01.

And I thought that Onepass statements were slow!
Is this reward statement that you received was sent by what? Courier or through e-mail? If it is through e-mail, then it might be a spam.. I just find it weird that you received it knowing that you weren't there before. Is this some kind of error really happen?
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Old 08-08-2009, 06:23 PM   #3
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Hi
It's worth a question, but the whole idea is to use Marriott facilities and then build up points....so you do have to spend some to get some!
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Old 10-15-2009, 12:23 AM   #4
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Marriott is such a big brand in hotel industry. I've used to book hotels of Marriott many a times. And honestly speaking I didn't find any such issue.
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