No Access to CO Reservations???

mauld · 02-14-2002, 08:42 AM

Not sure what has happened, but I no longer seem to have access viewing my CO reservations. My correct OnePass number is in, I'm logged on, but when I click on the Reservations....nothing comes up.

mauld · 02-14-2002, 08:42 AM

Not sure what has happened, but I no longer seem to have access viewing my CO reservations. My correct OnePass number is in, I'm logged on, but when I click on the Reservations....nothing comes up.

dbaker · 02-14-2002, 11:25 AM

I am experiencing the same problem. The issue is that Continental is having some technical problems on their side and is currently unable to provide us with the data. We've notified them and I believe that they're working on it.

In the mean time, please call +1-800-525-0280 or the number on the back of your Onepass Elite card for reservation information.

I apologize for this inconvenience.

dbaker · 02-14-2002, 11:25 AM

I am experiencing the same problem. The issue is that Continental is having some technical problems on their side and is currently unable to provide us with the data. We've notified them and I believe that they're working on it.

In the mean time, please call +1-800-525-0280 or the number on the back of your Onepass Elite card for reservation information.

I apologize for this inconvenience.

mauld · 02-14-2002, 11:37 AM

No Problem! I thought I was doing something wrong 8)

mauld · 02-14-2002, 11:37 AM

No Problem! I thought I was doing something wrong 8)

dbaker · 02-15-2002, 03:05 PM

It works again, but you currently (temporairly, I believe) have to enter your PIN to get your reservations.

This is as a result of some technical changes in the protocol used to acquire the data.

dbaker · 02-15-2002, 03:05 PM

It works again, but you currently (temporairly, I believe) have to enter your PIN to get your reservations.

This is as a result of some technical changes in the protocol used to acquire the data.

dbaker · 06-02-2002, 10:53 PM

We're up and solid again. PNR tool is as good as ever.

mauld · 06-03-2002, 10:33 AM

For some reason, I haven't been able to view my reservations since Feb! I get a message asking to check my log on & CO OP #. All is correct and I duly imput it again--- and get nothing. I currently have 6 reservations (via e ticket) for both domestic & international flights on CO, but as far as the web site goes, I'm nowhere

But as long as they do show up on the CO site (which they do) I guess I'm ok

dbaker · 06-03-2002, 07:39 PM

Please give it another shot. If it fails for you again, please shoot me an email with your specifics so that I can troubleshoot your exact problem.

02-14-2002, 08:42 AM	#1
mauld Junior Member ITYT Cabin Crew Join Date: Nov 2001 Location: ewr Posts: 27	No Access to CO Reservations??? Not sure what has happened, but I no longer seem to have access viewing my CO reservations. My correct OnePass number is in, I'm logged on, but when I click on the Reservations....nothing comes up. __________________

02-14-2002, 08:42 AM	#2
mauld Junior Member ITYT Cabin Crew Join Date: Nov 2001 Location: ewr Posts: 27	No Access to CO Reservations??? Not sure what has happened, but I no longer seem to have access viewing my CO reservations. My correct OnePass number is in, I'm logged on, but when I click on the Reservations....nothing comes up. __________________

06-03-2002, 10:33 AM	#10
mauld Junior Member ITYT Cabin Crew Join Date: Nov 2001 Location: ewr Posts: 27	Still No Access to My Reservations For some reason, I haven't been able to view my reservations since Feb! I get a message asking to check my log on & CO OP #. All is correct and I duly imput it again--- and get nothing. I currently have 6 reservations (via e ticket) for both domestic & international flights on CO, but as far as the web site goes, I'm nowhere But as long as they do show up on the CO site (which they do) I guess I'm ok

06-03-2002, 07:39 PM	#11
dbaker Senior Member ITYT Captain Join Date: Sep 2001 Location: IAH/HOU Posts: 2,354	Please give it another shot. If it fails for you again, please shoot me an email with your specifics so that I can troubleshoot your exact problem. __________________

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02-14-2002, 11:25 AM	#3
dbaker Senior Member ITYT Captain Join Date: Sep 2001 Location: IAH/HOU Posts: 2,354	I am experiencing the same problem. The issue is that Continental is having some technical problems on their side and is currently unable to provide us with the data. We've notified them and I believe that they're working on it. In the mean time, please call +1-800-525-0280 or the number on the back of your Onepass Elite card for reservation information. I apologize for this inconvenience.

02-14-2002, 11:37 AM	#5
mauld Junior Member ITYT Cabin Crew Join Date: Nov 2001 Location: ewr Posts: 27	No Problem! I thought I was doing something wrong 8)

02-15-2002, 03:05 PM	#7
dbaker Senior Member ITYT Captain Join Date: Sep 2001 Location: IAH/HOU Posts: 2,354	It works again, but you currently (temporairly, I believe) have to enter your PIN to get your reservations. This is as a result of some technical changes in the protocol used to acquire the data.

06-02-2002, 10:53 PM	#9
dbaker Senior Member ITYT Captain Join Date: Sep 2001 Location: IAH/HOU Posts: 2,354	We're up and solid again. PNR tool is as good as ever.