ITYT Travel Forums  

Go Back   ITYT Travel Forums > Travel Companies & Programs > Airlines & Frequent Flier Programs > Continental Airlines (CO)
Click Here to Login

Reply
 
Thread Tools Search this Thread
Old 04-14-2002, 02:48 PM   #1
Senior Member
ITYT Captain
 
Join Date: Sep 2001
Location: IAH/HOU
Posts: 2,354
Recent EUA Success

After all the changes and complaints, we have confirmation from Continental that EUA has been fixed. Complaints have died down in the forum, but I'd like to hear about everyone's EUA experience after 4/2/2002.

Have EUA rates turned back to normal? Has everyone started receiving the 3h EUA when you haven't been confirmed at least the night before?

I actually haven't flown an upgradable flight on CO in several weeks and will be getting back into the routine this week, so I'm curious about the current situation and experiences.

My big complaint was that an unrealistic number of seats were being held in A until push-back. The two longer haul segments of my upcoming trip are A9F9 now. The AUS-IAH segments are A4F2, though, but that's also quite reasonable. I'm expecting 3 or 4 EUAs in the next couple nights if all goes well, which is a much higher expectation than I had a month or two ago.
__________________

dbaker is offline   Reply With Quote
Old 04-14-2002, 02:48 PM   #2
Senior Member
ITYT Captain
 
Join Date: Sep 2001
Location: IAH/HOU
Posts: 2,354
Recent EUA Success

After all the changes and complaints, we have confirmation from Continental that EUA has been fixed. Complaints have died down in the forum, but I'd like to hear about everyone's EUA experience after 4/2/2002.

Have EUA rates turned back to normal? Has everyone started receiving the 3h EUA when you haven't been confirmed at least the night before?

I actually haven't flown an upgradable flight on CO in several weeks and will be getting back into the routine this week, so I'm curious about the current situation and experiences.

My big complaint was that an unrealistic number of seats were being held in A until push-back. The two longer haul segments of my upcoming trip are A9F9 now. The AUS-IAH segments are A4F2, though, but that's also quite reasonable. I'm expecting 3 or 4 EUAs in the next couple nights if all goes well, which is a much higher expectation than I had a month or two ago.
__________________

dbaker is offline   Reply With Quote
Old 04-14-2002, 06:19 PM   #3
Senior Member
 
Join Date: Jan 2002
Location: MHT & BOS
Posts: 119
My last few trips have been NW Codeshares on CO metal (Price was at least $500 cheaper than CO tix for the SAME flights). I did get upgraded in advance, but am not quite sure when it happened. If I had to venture a guess, it looks like EUA is running normal again.

I am on Y fares this week, so I am already upgraded.
CameraGuy is offline   Reply With Quote
Old 04-14-2002, 06:19 PM   #4
Senior Member
 
Join Date: Jan 2002
Location: MHT & BOS
Posts: 119
My last few trips have been NW Codeshares on CO metal (Price was at least $500 cheaper than CO tix for the SAME flights). I did get upgraded in advance, but am not quite sure when it happened. If I had to venture a guess, it looks like EUA is running normal again.

I am on Y fares this week, so I am already upgraded.
CameraGuy is offline   Reply With Quote
Old 04-14-2002, 07:20 PM   #5
Member
 
Join Date: Jan 2002
Location: Houston - IAH Gate: B87
Posts: 54
0% on Platinum EUA and 0% 3hr EUA for CO. However I have always been able to upgrade at the gate.
nwelite is offline   Reply With Quote
Old 04-14-2002, 07:20 PM   #6
Member
 
Join Date: Jan 2002
Location: Houston - IAH Gate: B87
Posts: 54
0% on Platinum EUA and 0% 3hr EUA for CO. However I have always been able to upgrade at the gate.
nwelite is offline   Reply With Quote
Old 04-15-2002, 12:54 PM   #7
Senior Member
ITYT Captain
 
Join Date: Sep 2001
Location: IAH/HOU
Posts: 2,354
I'm glad that EUAs are working on NW codeshares on CO metal; all 4 of my upcoming flights this week were purchased from NW. It was significantly cheaper, plus I had a pretty large unused NW voucher from a past, cancelled trip that was coming close to expiring.

I'll know tonight about my outbound. Wheee....

nwelite: any idea why your EUA stats are so bad?
dbaker is offline   Reply With Quote
Old 04-15-2002, 12:54 PM   #8
Senior Member
ITYT Captain
 
Join Date: Sep 2001
Location: IAH/HOU
Posts: 2,354
I'm glad that EUAs are working on NW codeshares on CO metal; all 4 of my upcoming flights this week were purchased from NW. It was significantly cheaper, plus I had a pretty large unused NW voucher from a past, cancelled trip that was coming close to expiring.

I'll know tonight about my outbound. Wheee....

nwelite: any idea why your EUA stats are so bad?
dbaker is offline   Reply With Quote
Old 04-15-2002, 03:16 PM   #9
Member
 
Join Date: Jan 2002
Location: Houston - IAH Gate: B87
Posts: 54
Maybe because CO put a flag on PNRs because I live in Houston and fly NW more often.
nwelite is offline   Reply With Quote
Old 04-15-2002, 03:16 PM   #10
Member
 
Join Date: Jan 2002
Location: Houston - IAH Gate: B87
Posts: 54
Maybe because CO put a flag on PNRs because I live in Houston and fly NW more often.
nwelite is offline   Reply With Quote
Old 04-16-2002, 02:23 PM   #11
Senior Member
ITYT Captain
 
Join Date: Sep 2001
Location: IAH/HOU
Posts: 2,354
As I said, I booked CO flights throuh NW because they were significantly cheaper.

I had given the NW agent my Onepass #, but he still gave me non-elite seat assignments in coach. I asked him to confirm that he had my Onepass # and then I went ahead and called Continental to get Elite seats. I gave her my Onepass number and then confirmed my elite seating in coach.

I waited a few days...

It was 2am, within the gold window for upgrading my outbound trip and I hadn't received any emails and my itinerary hadn't been updated online. I called Continental to ask why I hadn't been upgraded. The agent said that my Onepass # wasn't in the record, but she put it in for me. She refused to do an Elite upgrade outside of EUA.

I called Northwest and asked about an Elite upgrade on the CO-operated flights. She asked if I was a Gold or Platinum Elite since we were 3 days from the departure date. I said that I was, so she asked for my Onepass number since it wasn't on the reservation. I gave it to her and was put on hold. Within a minute, she came back on the aisle and asked if I wanted a window or aisle seat in first class.

End result:
  • Supplied my Onepass number four times
  • Confirmed a manual elite upgrade on a CO flight by a NW agent
dbaker is offline   Reply With Quote
Old 04-16-2002, 02:23 PM   #12
Senior Member
ITYT Captain
 
Join Date: Sep 2001
Location: IAH/HOU
Posts: 2,354
As I said, I booked CO flights throuh NW because they were significantly cheaper.

I had given the NW agent my Onepass #, but he still gave me non-elite seat assignments in coach. I asked him to confirm that he had my Onepass # and then I went ahead and called Continental to get Elite seats. I gave her my Onepass number and then confirmed my elite seating in coach.

I waited a few days...

It was 2am, within the gold window for upgrading my outbound trip and I hadn't received any emails and my itinerary hadn't been updated online. I called Continental to ask why I hadn't been upgraded. The agent said that my Onepass # wasn't in the record, but she put it in for me. She refused to do an Elite upgrade outside of EUA.

I called Northwest and asked about an Elite upgrade on the CO-operated flights. She asked if I was a Gold or Platinum Elite since we were 3 days from the departure date. I said that I was, so she asked for my Onepass number since it wasn't on the reservation. I gave it to her and was put on hold. Within a minute, she came back on the aisle and asked if I wanted a window or aisle seat in first class.

End result:
  • Supplied my Onepass number four times
  • Confirmed a manual elite upgrade on a CO flight by a NW agent
dbaker is offline   Reply With Quote
Old 04-22-2002, 08:53 AM   #13
Junior Member
 
Join Date: Mar 2002
Location: DFW
Posts: 13
Hi Y'all,

My 1st (non-award) CO flight since 4/2/2002 is this weekend. Platinum going DFW to EYW (Key West) on a heavily discounted ticket ($219).

The flight out is on Friday so I sarted checking things Sunday. No EUA e-mail and CO website "my itineraries" shows no upgrade even tho ITN has F1 for both DFW-IAH and IAH-MIA.

On Moday, 2 EUA e-mails and website shows my PNR was last updated on Sunday at 8:04pm. I guess EUA was just late getting started. Maybe major computer maintenance going on during the weekend so not a good time to run a long job ????

Bottom line:
All seems to be "normal". But I've never seen the "last minute free-for-all" that everyone complains about...and I've already flown 35,000+ miles (all discount fares) this year. (Don't ask about my recent award flights to Italy and getting cleard off the 1st Class waitlist for the domestic legs. A completely different story but off topic for this thread).

Steve
steve64 is offline   Reply With Quote
Old 04-22-2002, 01:37 PM   #14
Senior Member
ITYT Captain
 
Join Date: Sep 2001
Location: IAH/HOU
Posts: 2,354
Ultimately, due to NW/CO confusion that ultimately left me missing the EUA one night, I called in twice and didn't let EUA run. Flew XF on all four segments.
dbaker is offline   Reply With Quote
Old 04-24-2002, 08:48 AM   #15
Senior Member
ITYT Navigator
 
Join Date: Sep 2001
Location: AUS [Austin, TX, USA]
Posts: 610
Send a message via AIM to Nugget
Got EUA 1 of 4 (potential) last night for my AUS-IAH-BWI trip next Monday. As of now the trip looks like:

29-Apr: AUS->IAH / IAH->BWI
4-May: BWI->IAH / IAH->AUS

* EUA (bling bling)
Nugget is offline   Reply With Quote
Old 04-29-2002, 04:25 PM   #16
Senior Member
ITYT Navigator
 
Join Date: Sep 2001
Location: AUS [Austin, TX, USA]
Posts: 610
Send a message via AIM to Nugget
well, that's settled...

Final trip stats, 75% EUA. This afternoon I got EUA mails for my two return segments.

29-Apr: AUS->IAH / IAH->BWI
4-May: BWI->IAH / IAH->AUS

* EUA (bling bling)
Nugget is offline   Reply With Quote
Old 04-29-2002, 04:31 PM   #17
Senior Member
ITYT Captain
 
Join Date: Sep 2001
Location: IAH/HOU
Posts: 2,354
An afternoon EUA for a flight that's days away? The plot thickens. . .
__________________

dbaker is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -5. The time now is 08:53 PM.



Content Relevant URLs by vBSEO 3.6.0