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Old 05-04-2002, 08:47 AM   #1
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Join Date: Apr 2002
Location: BOS
Posts: 57
Delta Kiosks, at an airport near you!

Quote:
Delta's Self-Service Check-In kiosks can help you save time on your next
trip. And for a limited time, when you use a kiosk you'll earn a
one-time bonus of 1,000 MILES.


Here's how:


The next time you're traveling with a Delta e>ticket for a domestic
flight, use Delta's Self-Service Check-In kiosks to check in easily and
quickly. Available at more than 50 airports throughout the U.S., our
enhanced kiosks allow you to check in, get your boarding cards for
originating and connecting flights, request to stand by for upgrades,
check baggage, change flights or seat assignments and provide for
multiparty check-in. Soon, even more kiosks will be available
nationwide. And what's more, the ultimate in check-in convenience now
comes with a great mileage bonus. The first time you use a kiosk between
April 1 and May 31, 2002, Delta will give you a one-time bonus of 1,000
MILES.


Your bonus miles will be posted to your SkyMiles(r) account within two
to three weeks after the promotion ends. Visit delta.com for a complete
list of the U.S. airports that offer kiosks.


New! Kiosks are now available in the following airports:
Boston, MA (BOS)
Charlotte, NC (CLT)
Greenville-Spartanburg, SC (GSP)
Houston-Bush, TX (IAH)
Long Island-MacArthur, NY (ISP)
Mobile, AL (MOB)
Newark, NJ (EWR)
Pittsburgh, PA (PIT)
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Old 05-07-2002, 04:27 PM   #2
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I started using the CO "self-service" machines when they first rolled 'em out, and now that NW uses them as well, it makes things go faster. There's been a lot of grumbling that CO is now forcing customers to use them, so don't be surprised if DL follows...
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Old 05-08-2002, 12:18 AM   #3
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I prefer the airline ticket stock for boarding passes over the paper that the e>service machines print out. It doesn't fade and doesn't crumple.

Additionally, the ticket agents can check in a passenger faster if there's no line.

I've never used the Delta kiosks, but I suspect that they share the same issues since they look identical to the Continental/Northwest ones and, I believe, are made by the same kiosk manufactuer.

If they could resolve thoes two issues, I'd use the e>service machines without a single complaint.
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