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01-21-2002, 03:52 PM
| #1 |
| Senior Member  Join Date: Sep 2001 Location: Plano,TX USA
Posts: 388
| Northwort experience from my brother
Just want you guys' input on
__________________My brother just experienced a Xmas nightmare traveling with NW. He was suppose to be on the 23rd SJC-MSP-IAH. Arrived at the airport 4 hrs prior with a confirmed reservation made in Sept. Check-in agent told him that he had a standby tkt and at the end...he did not make the flight and was offered to fly the next morning flight at 6:45am, he got up at 3 am and finally was about to board when the gate agent forced him to check-in his carry-on luggage....as a very inexperienced traveler, he complied...and when he arrived @IAH...he and I waited at the baggage claim area for almost an hour and finally NW delcared that his carry-on bag was lost! The baggage still haven't arrived.... I can't believe that they bumped my brother involuntarily with a confirmed tkt...after calling them we found out that there was absolute no reason for that kind of thing to happen! NW is really NorthWorst! For more click here |
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01-21-2002, 03:52 PM
| #2 |
| Senior Member Join Date: Sep 2001 Location: Plano,TX USA
Posts: 388
| Northwort experience from my brother
Just want you guys' input on My brother just experienced a Xmas nightmare traveling with NW. He was suppose to be on the 23rd SJC-MSP-IAH. Arrived at the airport 4 hrs prior with a confirmed reservation made in Sept. Check-in agent told him that he had a standby tkt and at the end...he did not make the flight and was offered to fly the next morning flight at 6:45am, he got up at 3 am and finally was about to board when the gate agent forced him to check-in his carry-on luggage....as a very inexperienced traveler, he complied...and when he arrived @IAH...he and I waited at the baggage claim area for almost an hour and finally NW delcared that his carry-on bag was lost! The baggage still haven't arrived.... I can't believe that they bumped my brother involuntarily with a confirmed tkt...after calling them we found out that there was absolute no reason for that kind of thing to happen! NW is really NorthWorst! For more click here |
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