|05-09-2003, 11:36 AM||#1|
Can you guys help me decode this?
I bought my girlfriend tickets to fly from Moscow-Pullman (PUW) to Newark, NJ on Alaska Airlines. The tickets were the usual non-refundable e-tickets from Expedia.com. However, my interpretation of the rules that while they were non-cancellable and non-refundable, they WERE changable for $50 plus any applicable change in fare. This is true, but they won't let me change the name on the ticket. I bought the tickets with my MasterCard, for my girlfriend. I want to change the name on the tickets to my name and change the destinations. Changing the destinations is OK, but they won't allow me to change the name on the ticket. Below is the Rules and Restrictions. Maybe I'm blind, but I see no text saying they are non-transferrable. If you guys see nothing, I'm thinking I might dispute the charge.__________________
Fare Rules & Restrictions:
PUWEWR-AS 10MAY03 *RULE DISPLAY* TARIFF 011 RULE 4062 -FARE BASIS USD TAX TOTAL PTC FT GTE7SN R 258.60 19.40 278.00 ADT EX GTE7SN/IN00 R 0.00 0.00 0.00 INF EX GTE7SN/INF50 R 129.30 9.70 139.00 INS EX GTE7SN/IOD10 R 248.60 18.65 267.25 WEB EX GTE7SN/IXD10 R 248.60 18.65 267.25 WEB EX GTE7SN/ITD10 R 248.60 18.65 267.25 WEB EX GTE7SN/ITD10 R 248.60 18.65 267.25 WEB EX GTE7SN/CD10 R 232.74 17.46 250.20 SNN EX GTE7SN/SC10 R 232.74 17.46 250.20 SCC EX BOOKING CODES G GN FIRST TRAVEL -30APR03 LAST TRAVEL -19JUN03 LAST TICKETING -31MAY03 TRAVEL COMPLETE -19JUN03 SEASONS - NO RESTRICTION PENALTIES - CANCEL-NON REF CHANGE-50.00 USD BEFORE DEPART CHANGE-50.00 USD AFTER DEPART FOR ALL CONDITIONS SEE TEXT RULE DAY/TIME - TUE/WED ALL DAY ADV RES/TKT - RES REQ 7 DAYS BEFORE DEPART TKTG WITHIN 1 DAY AFTER RESERVATIONS OR AT LEAST 7 DAYS BEFORE DEPART WHICHEVER IS EARLIER ALL SEGMENTS MUST BE CONFIRMED MIN STAY - BEGIN TVL MON/TUE/WED/THU/FRI/SUN RETURN FIRST SATURDAY AFTER DEPARTURE FROM ORIGIN BEGIN TVL SAT RETURN FIRST SUNDAY AFTER DEPARTURE FROM ORIGIN FURTHER RESTR APPLY SEE TEXT RULE MAX STAY - NO RESTRICTION BLACKOUTS - NO RESTRICTION SURCHARGES - NONE STOPOVERS - NOT PERMITTED TRANSFERS - NO RESTRICTION FLT APPLIC - NO RESTRICTION CHILD DISC - INF UNDER 2 YRS FREE NO SEAT 1ST-2ND INS UNDER 2 YRS 50 PCT WITH SEAT OTHER DISC - NO OTHER DISCOUNTS APPLY. COMBINABLTY - SEE TEXT RULE ELIGIBILITY - NO RESTRICTION ACCOM PSGR - NO RESTRICTION TVL RESTR - RETURN BEGIN BY 19JUN03 MIDNIGHT DEPARTURE OF EACH TRIP SALES RESTR - TKT ON/BEFORE 31MAY03 TKT BY PTA PTA-TKT PERMITTED NEGOTIATED - NO RESTRICTION TKT ENDORSE - ORIGINAL TKT - VALID AS/NON-REF/ ORIGINAL TKT - CHNG SUBJ TO FEE MUST APPEAR IN ENDORSEMENT BOX APPLICATION - SEE TEXT RULE INDUSTRY FARE TYPE - XPN - INSTANT PURCHASE NONREFUNDABLE PFCS MAY VARY BY RTG ROUTING 51 FROM-TO PUW-AS-LWS-AS-SEA-AS-PDX-AS- SEA-AS-BOS-AS-EWR*
PENALTIES CANCELLATIONS TICKET IS NON-REFUNDABLE. WAIVED FOR DEATH OF PASSENGER. NOTE - IF TICKET IS BEING APPLIED TOWARDS THE PURCHASE OF A NEW AS OR QX TICKET 1/ CHARGE USD 50.00 PLUS ANY ADDITIONAL INCREASE IN FARE LEVEL. 2/ ORIGINAL NONREFUNDABLE AMOUNT WILL REMAIN NONREFUNDABLE ON NEW TICKET AND ANY FUTURE REISSUES. THIS MUST BE SHOWN IN THE ENDORSEMENT BOX OF REISSUED TICKET. CHANGES BEFORE DEPARTURE CHARGE USD 50.00 FOR REISSUE. NOTE - IF CHANGES ARE MADE TO THE ORIGINATING FLIGHT 1/ APPLY CANCELLATION PROVISIONS IF CHANGES ARE MADE TO OTHER THAN ORIGINATING FLIGHT AND ALL RULE PROVISIONS OF ORIGINAL FARE EXCEPT DAY/TIME ARE MET FOR THE NEW ITINERARY 1/ CHARGE CHANGE FEE PLUS ANY ADDITIONAL INCREASE IN FARE LEVEL. IF NEW ITINERARY PRICES LOWER THAN THE ORIGINAL TICKET VALUE PASSENGER WILL BE CHARGED CHANGE FEE AND WILL NOT BE REFUNDED ANY DIFFERENCE IN FARE FOR ANY OTHER CHANGES 1/ APPLY CANCELLATION PROVISIONS AFTER DEPARTURE CHARGE USD 50.00 FOR REISSUE. NOTE - IF MIN/MAX PROVISIONS FOR THE ORIGINAL FARE HAVE BEEN MET 1/ CHARGE CHANGE FEE PLUS ANY ADDITIONAL COLLECTION IN FARE IF MIN/MAX PROVISIONS FOR THE ORIGINAL FARE HAVE NOT BEEN MET 1/ DETERMINE FARE FOR WHICH PASSENGER WOULD HAVE QUALIFIED AT TIME OF TICKETING. 2/ CHARGE CHANGE FEE PLUS ANY ADDITIONAL COLLECTION BETWEEN ORIGINAL TICKET VALUE AND NEW TICKET VALUE. NO REFUND FOR LOWER FARE AMOUNT. ///EXCEPTION/// FARES MAY BE UPGRADED TO AN F- TYPE FARE WITHOUT COLLECTING THE USD 50.00 CHARGE. PASSENGER MUST PAY ADDITIONAL COLLECTION BETWEEN ORIGINAL FARE AND THE FIRST CLASS FARE. 3/ THE MOST RESTRICTIVE CHANGE/CANCELLATION PENALTY PROVISIONS BETWEEN THE OLD AND NEW ITINERARIES WILL APPLY TO THE NEW ITINERARY AND MUST BE SHOWN IN THE ENDORSEMENT BOX OF THE REISSUED TICKET.
|05-09-2003, 02:02 PM||#3|
Join Date: Dec 2002
Location: Seattle,WA (SEA) Terminal S, and CO B gates.
I'm not sure where it says that in those rules, but I am sure that name changes are not allowed. If you can't find it there, AS will find it somewhere else.
|05-14-2003, 06:41 PM||#4|
Join Date: May 2003
I worked for many years as a travl agent and tickets that were non refundavle and non transferable always had the code nonref/non trans. I don't see that anywhere so you may have grounds for a good argument. Double check all the info you received from expedia though. I ran into aproblem with a hotel reservation I made. The room was non refundable but the date could be changed. This was in the body of the hotel confirmation with the reservation number. In a seperate area of the e-mail confirmation from Expedia it said there was a $25.00 fee to change the date. This wasn't stated with the hotel confirmation and res number but somewhere at the bottom of the e-mail from Expedia. Hope this helps.
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