Before you Leave
I was just looking at my itineraries, and when I clicked away, this window showed up.
Did you try it?
What are they offering? Onepass service, or actual reservations service?
Fidelity.com does this and it's incredible; I love it. It's much easier for me to interact with people over the computer and I don't mind holding as much if I can just move the window to the corner of my screen and wait for them.
No I didn't try it
I think they are offering service to those that are turned off by the internet and just want to check the reservations, but donít want to interact with anything but a person.
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